FAQ

How can I contact your company?

You can reach us by telephone at +966 12 6647821-26 / 43, and by email at mpcpro@nesma.com. You can also contact using the INQUIRY form on this website or via Facebook @mpcproksa

Where are your office locations?

Maps to our showrooms in Riyadh and Jeddah can be found at http://mpcpro.nesmabeta.com/showrooms

Do you have offices in all cities of KSA?

Currently, we have offices only in Riyadh and Jeddah. Our sales representative can visit your city, also, if needed

Do you offer designing facilities?

Yes. We have a dedicated creative department.

Can Pioneer make the deliveries outside KSA?

Yes. Pioneer is very experienced in making deliveries outside KSA, including to the US, the entire Middle East, North Africa, South Asia and to the rest of the world.

Can we get the hard copies of the catalogs?

Yes. Hard copies of our catalogs are available at our offices or you can request one by sending an email to mpcpro@nesma.com.

What is a typical delivery lead time for the products displayed in the catalog?

Our lead time depends on several factors including the type of item ordered, the quantity, production time and mode of delivery (sea/air). For items selected from our online catalogues, we have stock available through our par

Do your company offer custom made products?

Yes we can offer personalized products, tailored specifically as per the client requirements. We have a long history and extensive experience in tailoring products to fit the vision and goals of our clients and partners.

Do you have any ready stock in Saudi Arabia?

We have some popular items in-stock, and as we mentioned earlier we do provide an online catalogue through our websites. Items in the catalogue are available in Europe through our partners and can be readily available.

How can we see the physical sample of items displayed in your catalog?

A. We have dedicated showroom in Jeddah & Riyadh, equipped with more than 10,000 items. We keep updating the showroom with all new ideas throughout the year. You can visit the showroom to see the samples.

What are the minimum order quantities for the catalog items?

Majority of the items can be ordered for the minimum quantity of 500pcs.